Privacy, in plain language.

Who we are

OmniCanary (omnicanary.com) provides monitoring for Cisco Webex organizations. Contact: support@omnicanary.com.

What we process

• Directory and device metadata from your Webex organization, via the read-only app your Full Admin authorizes: people (names, email addresses, license assignments), workspaces, devices, locations, and phone trunks.
• Portal account basics when an admin signs in with Webex: name, email address, and organization id.
• Operational logs designed to exclude personal data: they reference internal ids, never names or emails.

What we never process

Message content, meeting content or recordings, and files. Our authorization scopes do not include them. The flagship license policy reads aggregate usage reports — never content.

Why we process it

For one purpose: evaluating the policies your organization enables and showing the findings to your admins. No advertising, no profiling, no sale of data.

Where it lives

In OmniCanary's own systems: a managed database and servers operated for OmniCanary, with professionally-run backups. Your organization's copy — the mirror — exists only there.

How long we keep it

While your subscription is active. After offboarding, your tenant's data is hard-purged from live systems within 30 days; only a minimal deletion record remains as evidence, and backups age out on the provider's schedule.

Who we share it with

Service providers that run our infrastructure (hosting, error monitoring, transactional email) — bound to processing it only for us. Nobody else.

Your controls

Disconnect at any time by revoking the authorization in Webex Control Hub — access ends within minutes. Ask us at any time to purge sooner, or to explain exactly what is stored for your organization.

v1 · 2026-08-09 · accepted for the pilot phase — will be revised before production launch